The Challenge:
A fast-growing logistics provider processing over 15 million transactions annually across 600+ integrations needed to modernize its legacy EDI platform.
The existing environment lacked the agility, scalability, and resilience required to support rapid organic growth and ongoing acquisitions. Partner onboarding was slow, system performance was constrained, and the platform was not designed to scale with the business.
To enable continued expansion, the organization required a modern, enterprise-grade B2B integration platform that could improve reliability, accelerate onboarding, and support long-term growth.
The Solution:
Eliassen delivered a phased modernization strategy, combining platform implementation, upgrade optimization, and long-term capability building:
- Modern B2B Platform Implementation
Deployed a scalable integration solution using IBM Sterling B2B Integrator and the Eliassen B2B Framework, enabling improved availability, visibility, and performance - Phased Transformation Approach
- Phase 1: Built and deployed a modern B2B integration platform, including environment setup, partner onboarding, and internal team enablement
- Phase 2: Executed a zero-downtime, in-place platform upgrade supported by deep diagnostics, performance tuning, and remediation planning
- Automation & Reusability
Leveraged the Eliassen B2B Framework to standardize and accelerate partner onboarding, map creation, and workflow development - Knowledge Transfer & Enablement
Embedded training, coaching, and structured knowledge transfer to empower internal teams and reduce long-term vendor dependency - Trusted Advisory Partnership
Guided architecture decisions, implementation planning, and testing strategies to ensure scalability and long-term success
The Result:
- Delivered a resilient, enterprise-grade B2B platform designed for scalability and acquisition readiness
- Completed a zero-downtime platform upgrade, including seamless migration of 500+ SFTP connections
- Enabled internal teams to independently deliver:
- 2,000+ maps and MRSs
- 500+ partner communication interfaces
- 500+ trading partner implementations and workflows
— all within 16 months, significantly ahead of target timelines
- Accelerated time-to-value through a phased, iterative delivery model
- Increased partner onboarding speed and agility, supporting rapid ecosystem expansion
- Reduced dependency on external vendors through strong internal capability building
Key Takeaway:
By modernizing the B2B integration platform and enabling internal teams, Eliassen helped the client transform integration from a bottleneck into a strategic growth enabler—supporting scale, speed, and future acquisitions.
