The Challenge:
A fast-growing logistics provider managing over 15 million transactions annually across 600+ integrations, recognized that its legacy EDI platform lacked the agility and resilience required to support both rapid organic growth and acquisitions. To address this, a full-scale modernization of its B2B integration platform as a foundational pillar of its enterprise technology strategy.
The Solution:
After an extensive search, IBM B2B Integrator Basic Edition coupled with Eliassen B2B Framework provided the perfect combination of availability, integration, visibility and scalability.
- Eliassen used a two-phase transformation. The first engagement focused on deploying a scalable, modern B2B integration platform using IBM Sterling B2B Integrator and the Eliassen B2B Framework. Beyond standing up environments and onboarding partners, Eliassen embedded training and enablement to build internal capability for ongoing growth.
- A subsequent engagement focused on a zero-downtime, in-place upgrade and health check. This effort involved deep diagnostic analysis, performance tuning, remediation planning, and the seamless upgrade.
Rather than simply delivering a product, Eliassen worked as a trusted advisor—designing a phased implementation plan, building long-term scalability into the architecture, and supporting the internal teams through hands-on coaching, structured testing, tailored knowledge transfer, and Professional Education.
The Result:
- Enterprise-Ready Architecture – Replaced legacy systems with a resilient, cloud-optimized B2B platform designed for scalability and acquisition-readiness.
- Flawless Upgrade Execution – Delivered a major platform upgrade with zero production disruption, including seamless migration of over 500 active SFTP connections.
- Empowered Internal Teams –Trained internall staff used the Eliassen Framework’s reusable onboarding models completed their own setup of: o Over 2000 MRSs and Maps o Over 500 Communication interfaces to external partners o Over 500 trading partners and their respective B2B workflows. These were all completed in 16 months –far less than their original target –proving that they have been enabled for future growth without excessive vendor reliance.
- Faster Time to Value – Iterative, phase-based delivery approach shortened the time from implementation to measurable return.
- Increased Partner Agility – Streamlined partner onboarding and map development processes to support rapid ecosystem expansion.