Agile Certification Training

DevOps Value Stream Workshop


Workshop Overview

DevOps offers the promise of faster time to market with improved quality and security. But many companies do not understand the DevOps approach. They focus on tools and technical practices instead of establishing clear improvement goals and creating a culture of collaborative problem solving. They don’t get the results they were hoping to get.

The DevOps Value Stream workshop addresses this challenge by bringing a cross-functional group into a collaborative workshop to focus on the needs of a specific product or group of products. The purpose of the workshop is fourfold:

1. To Define Success and Success Measurements.

Products have different goals. Speed to market might be critical for a growth product, while lowering total cost of ownership might be important for products that have exited their growth phase. Products may have issues with security, quality, scalability, resilience, diagnosability or resiliency. In the workshop participants will gain clarity on what is important for their product and how success will be measured.

2. To Understand the Current State of the Value Stream.

To meet future goals, it is important to understand the state of the current value stream. Where there are delays, quality issues and challenges. The current state is the raw material for the improvement backlog.

3. To Develop a Road Map and Prioritized Backlog of Improvements.

The road map and improvement backlog detail the activities to move from the current state to the desired future state. This backlog can include a wide range of items including technical practices to adopt, working agreements to establish, training and even organization changes.

4. To Develop an Execution Plan for the Road Map and Backlog.

It is important to have clarity on how work is going to be done improving the value stream after the workshop ends. How will the backlog be managed? Reprioritized over time? Who will do the work? What meetings will be held to keep things on track? Who are the stakeholders? What reports will be produced? Eliassen will work with you to design the workshop, to conduct the workshop and to follow-up afterwards.

How Does It Work?

Eliassen provides two facilitators, one with a deep understanding of the Value Stream Mapping approach to facilitate the workshop and another with a deep understanding of DevOps & Technical Practices expertise to help identify solutions. Workshops typically run for two full days, with some more complex value streams taking longer.

Here are the activities that are common to planning, executing and following-up:

  • An initial session with stakeholders to understand the goals, scope and proposed attendees for the workshop
  • Detailed planning of the workshop in collaboration with the client. This includes:
    • Who to invite
    • How to word the invitation
    • Specifics for the room, materials and other needs
    • Detailed roles and responsibilities for the workshop itself
    • A timeline for the workshop, including times for executives to kick-off the workshop and to return at the end to review the results
    • How the backlog of improvement items will be collected and prioritized during the workshop
  • Workshop facilitation
  • Periodic follow-up after the workshop to support the implementation of the targeted improvements.


By the end of the workshop you will have achieved the following outcomes:

  • Goals for the product’s DevOps transformation and the key indicators for measuring success, agreed to by both business and technology groups
  • A picture showing the current value stream with measurements of lead time, cycle time and percent accurate and complete
  • A picture showing the desired future state for the value stream
  • A prioritized backlog of improvements
  • A roadmap for the implementation of those improvements, identifying the roles, responsibilities and process for turning the backlog into action


  • Two days of planning for two facilitators
  • Two days conducting the workshop with two facilitators onsite with the value stream mapping team
  • Two days of follow-up support after the workshop (typically as-needed, usually remotely)

Critical Success Factors

  • Participation from business stakeholders
  • A key person from the client who has overall responsibility for the session
  • Full time participation from:
    • Knowledgeable staff from each of the organizations involved in the delivery of software
    • Senior managers who can either change or influence policy to support more effective software delivery
    • Product Owners and Product Managers who are responsible for the product’s business goals and outcomes
  • Capacity to implement the planned improvements

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