Facilitation and Coaching
Agile Team Facilitation (ICP-ATF)


Session length: 2½ days (2 days in class and ½ day of self-paced preparation)

World Class Experiential Learning

This workshop focuses on engaging and developing the skills needed for facilitation within an Agile Team. It will provide the participant with all the tools and techniques needed to accelerate Agile meetings towards common goals and drive outcomes. The participant will develop a deeper understanding of how to facilitate communication and collaboration within agile teams. As well as empower and enable self- organizing teams. This experience will deepen participants’ library of tools and techniques needed to accelerate agile growth within their organization and gain practical experience using these tools for specific agile practices.

Certification

After successful completion of this course the participant will receive the ICAgile Certified Professional in Agile Team Facilitation. You can learn more about this certification and the certifications needed to obtain the ICAgile Certified Expert in Agile Coaching at the end of this overview.

Who Should Attend

Anybody interested in gaining or deepening the skills of a team leader or aspiring team leader:

  • Scrum Masters
  • Program Managers
  • Project Managers
  • Agile Coaches
  • Managers
  • Team leads

Pre-requisites

  • Any 2 day introduction to Agile

Agile Team Facilitation Workshop Specific Benefits

  • Add 20 techniques specific to this workshop to your Agile coaching “bag of tricks” for use at both the team and organizational level
  • The “Certified Professional Agile Team Facilitation” certificate
  • Discover how to improve the outcome of any meeting with an emphasis on standups, retrospectives, iteration planning, and iteration reviews
  • Learn how to significantly increase the value produced by an Agile team

Agile Workshop Common Benefits

  • Create or update your self-improvement backlog
  • Network with and learn from a wide variety of other participants
  • Gain ICAgile certification and progress towards being a certified Agile Coach
  • Receive frequent feedback on how you are doing throughout the session
  • Workshop materials including slides in .pdf format, Agile Coach Handbook, Enterprise Agility Maturity Matrix Tool, and Eliassen Planning Poker cards
  • Practice facilitation using a wide variety of activities and circumstances

Preparation Work

In preparation for the in class work, there is about ½ day of work you can do at your own pace prior to the start of the class. This includes a series of videos, some reading material, and a few assignments to create materials for use in class. It is mandatory that you complete all of the work ahead of time for certification and for you and the other participants to have the best experience possible in class.

Agile Team Facilitation Workshop Common Content

  • Agile Self-Diagnostic – this exercise helps participants quickly and visually understand their level of alignment with the Agile Manifesto. Good for self-discovery and uncovering Agile misunderstandings. Individual activity.
  • Scrum Master and Agile Coach overview - overview of the skillset, roles and responsibilities of a Scrum Master and Agile Coach
  • Wearing the many hats of an Agile Coach – an Agile coach must be able to teach, mentor, consult, and coach as well as know when to use each approach.
  • Agile vital signs – what to look for in a healthy team and a healthy Agile adoption. Leveraging information radiators; physical and electronic, tracking progress, and providing transparency to all stakeholders.
  • Introduction to Agile Maturity – gain a greater understanding of what Agile maturity looks like and what it takes to achieve it. Includes introduction to the Enterprise Agility Maturity Matrix tool, a set of Agile indicators at the team and organizational level.
  • Personal canvas – high performance Agile teams know each other’s skills and understand their perspective. A typical way to head down that path is to do team building activities. That helps, but a personal canvas provides a much more comprehensive view of each team member and where they fit in to the team. Combination individual and group activity.
  • Facilitation, Emotional Intelligence, and Active Listening practice – in this workshop you’ll have lots of opportunities to practice and deepen your understanding of these core Agile coaching skills. For instance, many of the exercises involve a facilitator and are noted as such.

Agile Team Facilitation Specific Content

  • Emotional Intelligence – an introduction to the concept and its importance for Agile Coaching. Includes exercises for building self-awareness, self-management, social awareness, and relationship management. This will be used and built on throughout the course.
  • Active listening – it is hard to help others uncover and solve problems without understanding what the problems are. Active listening is a key communication skill for a effective Agile Coaching. Multiple activities throughout the course help participants to discover and increase their active listening and communication skills.
  • Facilitation – facilitation is a core skill which builds on the skills of emotional intelligence and active listening. Through the use of an exercise called the “Facilitation Game” and many opportunities throughout the course, participants will hone their facilitation skills.
  • Facilitation phrases – part of facilitation is helping a person or group solve a problem or get unstuck by asking the right question or saying the right thing at the right time. This section will introduce example questions and phrases as well as provide criteria for determining if a question is a facilitation question or not.
  • Facilitation, Emotional Intelligence, and Active Listening practice – in this workshop you’ll have lots of opportunities to practice and deepen your understanding of these core coaching skills. For instance, many of the exercises involve a facilitator and are noted as such.
  • Planning – preparing for and working with the product owner for iteration planning and backlog grooming.
  • Standups – how to run a great standup.
  • Iteration review – preparing and working with the product owner to run a brief yet effective iteration review
  • Retrospectives – preparing and running.
  • Energizing retrospectives – retrospective techniques and best practices to go beyond the typical retrospective including timeline, speedboat and many more. Participants will practice the timeline and speedboat methods. Facilitated activity.
  • Relationships – a strong team requires great relationships between all parties involved: team, product owner, scrum master, and management. Facilitated activity.
  • Rules of engagement – a high performance team requires knowing what the rules are. In Agile this means having good agreements in place including: definition of ready, definition of done, and team working agreement. Facilitated activity.
  • The “Tropical Island” – this is a thought experiment which gives participants an opportunity to see their organization's culture in a new light, imagine a more Agile culture, and consider the changes required to move to that more Agile culture. A good way to flesh out a team working agreement. Facilitated activity.
  • Team startup – how to effectively stand up a new Agile team.
  • Self-organization – how to help the team, their management, the product owner, other stakeholders and the Scrum Master themselves enable the team to self-organize.
  • Giving and receiving feedback – increasing a team’s and an organization’s level of Agile maturity requires change. Changes require learning and learning requires feedback. Giving and receiving effective feedback is a skill that can be learned and improved. As an Agile Coach, it is also very important to receive feedback well to make sure that your influence is being well received.
  • Meeting design – in addition to the typical Agile meetings, you’ll want to bring people together for workshops and other purposes as needed to work with the team to increase their Agile maturity. Everybody appreciates a well-designed and well run meeting. Learn the 5P’s of meeting design: Purpose, Product, Participants, Probable Issues, and Process. Everyone will have an opportunity to design and facilitate an activity of their choice during the workshop.
  • Creating Agile Critical Mass – Agile transformation happens a person at a time. This section provides guidance on how to create the necessary critical mass at the individual level to enable Agile transformation at the team, multi-team, and organizational level.
  • Planning practice – as a team, work together to create a release plan for a sample project, rotating through the roles of team member, Product Owner, and Scrum Master. This also provides an opportunity to practice facilitation and the use of facilitation questions.
  • Discovering your limits – we all have our limits. This activity will help you discover your current skillset as an Agile coach in order to learn opportunities for future growth and to know when to call for backup.

Certification

Here are the 4 steps to getting certified as an Agile Coach through ICAgile:

  • Have the ICAgile Certified Professional certification or its equivalent. If you’ve had a typical 2-day introduction to Agile, you most likely qualify.
  • Become a Certified Professional in Agile Team Facilitation which is conveyed by the successful completion of this workshop
  • Get the Certified Professional in Agile Coaching which can be accomplished by taking Eliassen’s Agile Coaching Workshop
  • The final step is to pass ICAgile’s knowledge assessment and live competency demonstration, which then grants you the Certified Expert in Agile Coaching certification.

Facilitation and Coaching

 
Agile Team Facilitation (ICP-ATF)

Eliassen’s coaching workshops primarily consist of hands-on activities done in diversified groups of 4-6 people. Groups are reformed multiple times throughout the workshops. The workshops are infused with the combined experience of one of the world’s largest and most experienced Agile Coaching organizations.

Learn More »

 
Agile Coaching Workshop (ICP-ACC)

Eliassen’s coaching workshops primarily consist of hands-on activities done in diversified groups of 4-6 people. Groups are reformed multiple times throughout the workshops. The workshops are infused with the combined experience of one of the world’s largest and most experienced Agile Coaching organizations.

Learn More »

 
ICAgile Certified Expert in Agile Coaching (ICEAC)

The Agile Coaching Track explores the mindset and roles needed for effective leadership, facilitation, coaching, mentoring, and teaching in an agile team context. More importantly, it emphasizes the self-awareness and self-management required to navigate among these roles in service of teams.

Learn More »