Technical Training/Support
Whether you need general technical support or full training, our dedicated consultants have the expertise to provide you with the customized services you need.
Technical Support
Our career recruiters recruit for Technical Support consultants who provide assistance with technology products, or other electronic goods dependent on your needs, wants, or desires as it revolves around your ability to sufficiently serve your internal staff, customers, or users.
Technical Training
The core objective in designing and developing a training curriculum is to ensure that learners achieve the goals of the instruction. Eliassen Group’s technical training design process provides a framework for thoroughly planning, developing, and adapting instruction based on the clients’ goals, the learner’s needs and the content requirements. Our consultants develop a training program according to your required specifications.
Our consultants have in-depth knowledge of Instructional Systems Design (ISD) positions with expertise in leader-led, computer-based, web-based and blended training curricula. Our highly experienced consultants offer learning opportunities across the software spectrum. Working with Eliassen Group, will help you create a customized course that best fits the needs of your project.
Eliassen Group’s expert consultants:
- Instructor-lead group sessions facilitate internalization of content, using case studies and group exercises.
- Facilitate eLearning tutorials for self-paced learning and eliminate geographical constraints when made available on a client's intranet or LMS.
- Web conferencing solutions encourage interactivity across locales.
- Performance Support Services (e.g., user guide, job aid, reference guide and/or online help) ensure that useful information is "re-usable."
- Curriculum development
Eliassen Group could be your best resource for Technical Training and Support, including these functional roles: