Learning Strategies for New Systems, Applications and Processes

We specialize in supporting our client’s rollout of new technology tools to their intended end users. We create and develop training content to drive adoption, generate excitement and lead to sustainable and positive results. Our team is able to insure that all the time, effort and cost that has gone into the development of a new system, application or process is matched by the equally critical effort to educate end users on its optimal use. As a result, your people become more productive more quickly, leading to reduced costs and increased revenues.

How We Work

• We employ the industry-standard ADDIE model (Analyze, Design, Develop, Implement, Evaluate) in all our work. We assure that the solution created links to the underlying business goals and results in measurable performance-based improvements.
• We focus on CHANGE; not just the practical change that occurs with any new system (The ‘How’)—but the underlying emotional and contextual change (The ‘Why’) that often impedes optimal adoption. We help people navigate through change so they can continue to succeed.
• We are a content and platform neutral partner. Perhaps you’re rolling out a new Customer Relationship Management system, Enterprise Resource Planning application, internal accounting program or a proprietary application—we have expertise. Whether you are developing in Flash, Captivate, Lectora, Articulate or any other commonly used development platform--we have resources with the appropriate background. If you’re focus is sector-specific, be it financial services, retail, media, technology, etc.—we can help. We adapt our methods to your needs to deliver the solution you require.
• We create learning in any mode or delivery modality you require. Our team has experience in e-learning authoring, classroom course design, web-based deliveries and static (paper-based) materials. Eliassen Group Learning Services is also a leading-edge developer of mobile and social learning content. We match the delivery solution to the characteristics and diversity of your learning audience.

Eliassen Group Learning Services possesses the scalability and flexibility to assist in a wide variety of circumstances. Our engagements can be small (a single resource) to large (a multi-member, multi-discipline project team) based on our client’s need and budget.